MyPower. 2.7.3

The Kenya Power App offers a variety of services enabling users to inquire about bills, prepaid meters, power quality, and connect with customer support.

Key features of the app include:

• Postpaid services:
  • Request bill balance
  • Register for e-bills
  • Submit meter readings
  • Report billing complaints & suggestions
  • Apply for a new supply
• Prepaid services:
  • Inquire about the last token
  • Receive alerts for invalid meters
  • Submit complaints & suggestions regarding prepaid meters
• Power quality reports:
  • Report power failures
  • Access outage maps
  • View scheduled power interruptions
  • Register for power alerts
  • Submit other power quality complaints and suggestions
• Jua For Sure: Kenya Power employee authentication service